Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.
Single Point of Access Advisor (2 posts) (Temporary for 1 Year)
Ty Elai Offices, Heol Dinas Isaf, Williamstown, Tonypandy CF40 1NY
Rhondda Cynon Taf County Borough Council, Adult Short Term Intervention is seeking to appoint 2 Single Point of Access Advisors. The Individuals will present a positive image of the Single Point of Access service as part of the Adult Services Information, Advice and Assistance (IAA) service to both public and professional contacts.
The role will provide appropriate information and advice, promote a culture of independence and positive outcomes when signposting to appropriate internal teams and external agencies.
You will add information to assessments to identify personal outcomes and identify risks. Keeping accurate records, maintaining and validating information about potential and current service users on the council's electronic system.
You will need an understanding of the principles and practice of Adult Social Care, you will need experience in working with people and work calmly under pressure.
Should you require any further information please contact Hayley Emanuel SPA Senior Co-odinator via email on hayley.j.emanuel@rctcbc.gov.uk
Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.
In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.
The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.
An application submitted for this post in Welsh will not be treated less favourably than an application made in English.
As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.
In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.
In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.
